Contact Us

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Report a Water or Sewer Emergency

During Business Hours:
(925) 828-8524 
After-hours Emergencies: (925) 462-1212 (Alameda County Sheriff Dispatch)

Customer Service/Billing Department

Questions regarding your water or sewer service, your bill, or DSRSD workers or construction in your neighborhood; or to pass along suggestions or concerns

(925) 828-8524, customerservice@dsrsd.com

Media Inquiries

Sue Stephenson
(925) 875-2294, stephenson@dsrsd.com

Renee Olsen

(925) 875-2295, olsen@dsrsd.com

Administrative Office

Mailing and Delivery Address
Dublin San Ramon Services District
7051 Dublin Blvd.
Dublin, CA 94568
Google Map     General Directions
Main Line (925) 828-0515, contact@dsrsd.com (general inquiries)
Billing Info, Customer Service (925) 828-8524, customerservice@dsrsd.com
Main Fax (925) 829-1180 
Customer Service Fax
(925) 875-2240
Request Public Records
 
Planning & Permitting
(925) 828-0515, press 2 and then 1 for Engineering, PlanSubmittals@dsrsd.com
Public Information Hotline (recorded message on events, news, emergencies)
(925) 551-7230, extension 2171
After-hours Emergencies (925) 462-1212 (Alameda County Sheriff Dispatch)
Business Hours

8 a.m. to 5 p.m., Monday–Friday
Check the Calendar for holiday hours

Regional Wastewater Treatment Facility

Wastewater Treatment Plant
Jeffrey G. Hansen Water Recycling Plant
Commercial Recycled Water Fill Station
(Residential Fill Station is currently closed)
Biosolids Facility

Mailing Address
Dublin San Ramon Services District 
7051 Dublin Blvd.
Dublin, CA 94568

Delivery Address
Dublin San Ramon Services District 
Regional Wastewater Treatment Facility
7399 Johnson Dr. 
Pleasanton, CA 94588

Google Map & Directions

Main Line (925) 846-4565
LAVWMA Line
(925) 463-1337
Odor Control Hotline
(925) 519-0557
Fax (925) 462-0658
After-hours Emergencies (925) 462-1212 (Alameda County Sheriff Dispatch)

 

Field Operations Facility

Mailing Address
Dublin San Ramon Services District 
7051 Dublin Blvd.
Dublin, CA 94568

Delivery Address
Dublin San Ramon Services District 
Field Services 
7035 Commerce Circle
Pleasanton, CA 94588

Telephone
Contact Customer Service: (925) 828-8524
Fax (925) 875-2377
After-hours Emergencies (925) 462-1212 (Alameda County Sheriff Dispatch)

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