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Dublin San Ramon Services District
Mission / Vision / Core Values / Code of Ethics
 
 
Mission Statement    
 
It is our mission to provide value to our community by delivering high quality wastewater and water services at a competitive price and in an environmentally responsible manner. Photo of the District office sign and flower beds
   
Vision Statement
 
The District will:
  • Refine our financial policies and practices to reflect better the complexities of our service area and ensure our long-term financial stability;
  • Enhance the efficiency, reliability, and security of District infrastructure;
  • Sustain potable and recycled water treatment, storage, and distribution systems to meet the current and future needs of the communities we serve and to respond to emerging regulations;
  • Sustain wastewater collection, treatment, and disposal systems to meet the current and future needs of the communities we serve and to respond to emerging regulations;
  • Design, operate, and maintain our systems and develop programs to do our part in protecting the environment;
  • Maximize available water supplies for our customers by expanding recycled water and water conservation programs;
  • Secure sufficient and reliable additional water supplies to meet current and future needs;
  • Sustain a high performing, highly qualified, flexible, motivated, innovative, and responsive workforce to assure an adaptable organization; and,
  • Enhance our public information and outreach methods to connect better with the communities we serve.
  
 
District Core Values top
 
When making policy-level decisions, if the answer to the following set of questions is “yes,” then that direction
embraces the District’s core values.
   
  1. Does it reflect our strong commitment to public health and the environment?
  2. Will it support the need to provide reliable water supplies or wastewater capacity now and in
    the future?
  3. Does it enhance the efficiency, reliability, and security of water or wastewater infrastructure
    or services?
  4. Will it support high quality customer service and effective public outreach?
  1. Will it support a high performing and highly qualified workforce and an adaptable organization?
  2. Does it reflect our commitment to delivering value to our customers and ensuring long term
    financial stability?
  3. Does it treat others with respect and honesty?
   
Employee Code of Ethics top
 
 
Public service is a public trust
. . . requiring us to place loyalty to the public we serve, its laws, District rules and regulations, and ethical principles above personal gain. In doing so we must demonstrate the highest standards of integrity, truthfulness, honesty, and fortitude in all our activities in order to inspire confidence and trust in the District.
Awareness and understanding of ethical standards is important
. . . because despite preventive steps, situations will emerge to test us. The law and our personnel rules are necessary but may be insufficient guides for our conduct.
Perceptions of others are critical
. . . to our reputations. The public's opinion of our integrity, truthfulness, and honesty is critical to our success. Any compromise of these character traits will damage the ability of the District to perform its tasks or accomplish its mission.
We will adhere to the following ethical principles, none of which is more important than another, to ensure that the public has complete confidence in our integrity:
 
 
Business Decisions: We will make business decisions by putting the trust the public has placed in us over
our personal benefit.
District Assets: We will use District resources solely for District business and for their intended purpose.
Gifts: We will reject gifts or favors that have the potential to call into question our decisions.
Ideas: We will express our ideas that may benefit the District.
Time: We will treat time as a valuable commodity and will focus on District business while
on the clock.
Speech: We will communicate honestly and with respect.
Behavior: We will treat everyone with respect and dignity.
Law and Regulations: We will comply with the spirit and letter of the law.
Responsibility: We will quickly try to correct our mistakes and will take responsibility for our actions.
Leadership: We are committed to this Code of Ethics and will lead by example.
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