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Dublin San Ramon Services District
eCheck Automatic Payment
 
HOW DOES eCheck WORK?
   
eCheck automatically pays your water bill directly from your designated bank account. This free service eliminates the cost of postage and pays your bill on time, even if you’re out of town. You still receive a bimonthly statement for your records, but payment is automatically deducted from your bank account on the due date.
eCheck is available to all residential and business customers of DSRSD. It’s free, convenient, and saves you time.
How To Enroll
   
It’s easy to sign up. If you receive paper bills, just check the box labeled “Sign me up for eCheck” on the front of your bill, and sign and date the form. Send in the top portion of your statement with your check as usual. Starting with the next bill, your bank will automatically withdraw your payment from the same bank account as the check submitted with the sign-up form. The transaction occurs on the due date shown on your statement.
eCheck Paper Bill including return address of hypothetical example customer.  Includes account number billing date, due date, amount due, previous balance, payments, current activity, and amount enclosed fields.
Or, if you prefer, download and print an authorization form and submit it in one of the following ways.
Fax it to:

(925) 829-1180

   
Scan as a pdf and e-mail to: customerservice@dsrsd.com
   
Mail to: eCheck
Dublin San Ramon Services District
P.O. Box CC
Dublin, CA 94568-3018
Once you’re enrolled, you will see “AutoPay – Do Not Pay” in the amount due box on your bill. eCheck will continue as long as your DSRSD account remains in good standing or until you request a change.
Payments rejected by your financial institution because of insufficient funds, closed/unauthorized accounts, or any other reason will incur a $25 service charge. DSRSD may cancel eCheck participation on any account for which payment is rejected more than once.
Cancellation and Changes
To cancel participation or make changes to eCheck, contact our Customer Service team.
Questions?
We'd be pleased to help with your decision to use eCheck. Please contact us.
Customer Service Inquiries
24 Hour Automated Response:   (925) 828-8524
Fax:  (925) 829-1180
Email:  customerservice@dsrsd.com
  
 Would you like to receive your DSRSD statement by e-mail? Sign up for Paperless Billing.
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