If you are currently enrolled in PG&E’s CARE program you may also qualify for DSRSD’s new Low Income Assistance program. Customers who enroll will receive a credit on each water bill equal to amount of the fixed water service charge.
Who Qualifies?
You must be a residential customer.
You must meet qualifying income criteria for PG&E’s CARE program and be currently enrolled.
The name and address on the PG&E bill must match the name and service location on the DSRSD bill.
Your DSRSD account must be in good standing. If the account is past due, our Customer Services department can work with you to bring the account current so you may qualify for assistance.
You must be able to provide a valid Social Security number and a daytime contact phone number.
How to Apply
The application form is available here or can be picked up at the customer counter at the District Office. Simply mail, fax, email, or bring your completed application and your current PG&E bill to our customer counter or the drop box located in the parking lot at 7051 Dublin Blvd.
After your account is enrolled, you will see the credit on your next bimonthly bill. The credit will be applied for one year. After a year, customers who wish to remain in the program can reapply if they are still enrolled in CARE.
More Information
If you have questions, call us at (925) 828-8524.
The Low Income Assistance program credits the amount of the fixed water service charge only. Customers in the program still pay for water consumption and all other charges on their bills.
DSRSD is using unrestricted revenue from property taxes and cell tower lease payments to fund the Low Income Assistance program. As required by law, funding does not come from other DSRSD customers.
