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Dublin San Ramon Services District. Water, wastewater, recycled water.
Paperless Billing
 
Save Time. Save Paper. Save trees.
   
With Paperless Billing, DSRSD sends your bimonthly bill to your email address.
This free service reduces paper in your mailbox and protects your privacy. You still receive an electronic copy of your bill that’s easy to file or print.

Paperless Billing does not change the way you remit payment, only how you receive your bill. (To pay electronically, sign up for eCheck, use a credit card, or use your bank’s online payment option.)
Graphic of three birds lit on branches of a tree
Thanks to our customers…
…105 trees were planted in Michigan State Forest lands that burned in a 21,000-acre wildfire. Thanks to all who donated to the Arbor Day Foundation during our 2012 Paperless Billing campaign. The campaign is over, but we continue to encourage saving trees by enrolling in Paperless Billing.
How To Enroll
   
It’s easy to sign up for Paperless Billing!
Call (925) 828-8524 during business hours to give us your email address. We will set up your account immediately and send you a confirming email.

Or, email us at customerservice@dsrsd.com. Include the email address where you would like to receive your bills and your account number in the body of the email.

Or, if you prefer, download and print an authorization form and submit it in one of the following ways.
Fax it to:

(925) 829-1180

   
Scan as a pdf and e-mail to: customerservice@dsrsd.com
   
Mail to: Paperless Billing
Dublin San Ramon Services District
P.O. Box CC
Dublin, CA 94568-3018
 

A paper invoice will no longer be mailed to your street address. After enrolling, please call us if you do not receive a confirming email.

Paperless Billing is available to all residential and business customers of Dublin San Ramon Services District.

 
HOW TO MAKE CHANGES
 
  If your email address changes or you wish to cancel Paperless Billing, please call Customer Service or email customerservice@dsrsd.com.
   
 
  What happens if you forget to notify DSRSD that your email address has changed?
 
  • DSRSD does NOT receive an alert stating that delivery was unsuccessful.
  • DSRSD will NOT know that you have not received your bill.
  • If you have not received your water bill (due to an invalid email address) and your account
    is not paid by the due date, your account may be assessed a 10% past due fee. Past due
    notices will be sent via U.S. Postal Service.
   
  Questions?
We'd be pleased to help with your decision to use Paperless Billing. Just contact us.
 
Customer Service Inquiries
24 Hour Automated Response:   (925) 828-8524
Fax:  (925) 829-1180
Email:  customerservice@dsrsd.com
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