Drought Emergency

Mandatory limitations on water use and Stage 3 Water Shortage Rates are in effect. Customers must use 25% less water overall, with a reduction of 50-60% in outdoor consumption advised. To stay on track to meet the reduction goal by year-end, customers must water no more than once a week in November. Since January, water use has dropped 23.7% compared to the same period in 2013; for the week ending November 23, 2014, our customers used 23.7% less water than during the same week in 2013. Per-person consumption has dropped from 141 to 83 gallons per day (October 2013 compared to October 2014). More information on water use limitations>>  

Tour Request


TourTouring the District’s Regional Wastewater Treatment Facility is a memorable, eye-opening experience.
  • Learn how 10 million gallons of wastewater is treated daily—either purified and recycled to irrigate green spaces or safely cleaned and pumped into the San Francisco Bay.
  • See your utility dollars in action.
  • Find out about rewarding careers in the water industry.
  • Gain new appreciation for the infrastructure we count on every time we flush.

Schedule and Tour Request Form

Public tours are held on the second Wednesday of January, and April, July, and October at 1:30 pm. Tours are conducted at our regional facility located at 7399 Johnson Dr., Pleasanton, and last about 90 minutes.


Special tours can be scheduled at other times for groups of six or more if staff is available. Special tours must be scheduled a minimum of three weeks in advance. We try to accommodate the needs, interests, and ages of our visitors.

Adult chaperons are required for student groups:
  • 2nd - 6th grade (7-12 years old) - 1 adult per 7 students
  • 7th - 12th grade (12 - 18 years old) - 1 adult per 10 students

Reservations are required for all tours. Download a tour request form

For more information contact Administrative Assistant Lori Martin at (925) 875-2282.

 SAFETY INFORMATION: Guests should wear a full shoe that covers the whole foot – sturdy walking shoes, athletic shoes, or flats. Do not wear sandals, heels, open-toe or open-heel shoes. Please dress appropriately to walk, climb steps, and be outside in the sun or wind. The tour involves at least an hour of walking and standing. No children under age seven.


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