Water Services Frequently Asked Questions



WATER SYSTEM FREQUENTLY ASKED QUESTIONS

Q	Is my tap water safe to drink?
A	Yes. The water the District supplies to you meets or exceeds all primary drinking water standards. Federal and state regulations require close monitoring of all water supplies, and we report a summary of water quality monitoring to our customers each year in our Spring/Summer issue of Newsline.
Q	Why does my drinking water sometimes taste different?
A	Just as various brands of bottled water taste different because of the minerals in the water supply, domestic water taste varies with water source. DSRSD purchases water from Zone 7 Water Agency. Over the course of the year, water is supplied from surface water and/or groundwater, and this may result in the water tasting different.
Q	Why does my drinking water smell?
A	To track down the cause of the smell, let the water run for about 30 seconds. Then rinse and fill a glass. Take the glass of water to a different room and smell the water.
		No smell Odor is probably coming from bacteria in the P-trap under the drain. Other smells could be from home water treatment systems, in which case the system should be checked (e.g. check filters). Chlorine/Chemical Odor is usually a result of the chlorine used to disinfect the water supply. If the smell is particularly bothersome, let the water stand in an open container. The chlorine will dissipate. The container can then be covered for later use. Foul smell Foul odors often come from drains or garbage disposals. The rotting organic matter or bacteria in the drains/disposals are stirred up when the water is turned on. To get rid of the odor, fill the sink with hot water, add an ounce of household bleach, and allow the water to drain slowly.

Q	What do I do if I have problems with my drinking water?
A	If you have questions regarding the quality of your water, please contact Bob Anderson, Field Operations Supervisor, at (925) 875-2360.

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