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Water Theft
 
Water Theft Affects Your Rates
   
Photo of a Hydrant with hose Connected Photo of hydrant with backflow prevention device attached
Illegal Water Connection
An illegal, unsafe water hookup.
A Legal Water Connection
Using a hydrant meter. Meters come in a variety of colors - yellow, black, gold, purple and blue.
Illegal Hook-ups, Water Poaching and Potential Terrorist Threats
Since the wake-up call generated on 9/11/01, the Dublin San Ramon Services District has increased security measures to ensure the safety and security of our water supply and physical assets – hydrants, pump stations, turnouts, pipelines, reservoirs, and treatment facilities. Terrorism may seem a distant threat, but we believe it is critical to be ever vigilant, ever aware of our water supply and preventing illegal access to it.

In order to effectively protect our water supply, we need local members of the community to be vigilant in observing activity around hydrants, pump stations, turnouts, pipelines, reservoirs, and treatment facilities. The pictures above show a legal connection to the hydrant (using a construction meter) and an illegal connection (no meter, just a hose). When a person is connected legally to a hydrant, there is no opportunity for them to back-flush something undesirable into the water system or bypass the valve. People who are connected illegally to the meter are either poaching water (stealing) or attempting to bypass the valve and inject something into the water system.

If you see an illegal water connection at a hydrant or a suspicious person loitering near hydrants, pump stations, turnouts, pipelines, reservoirs, and treatment facilities, please call:
During Business Hours DSRSD Customer Service
(925) 828-0515
After Business Hours On-Call Water Operator - Alameda County Dispatch
(925) 462-1212
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