Payment Options
Please note: Effective January 1, 2026, the 3.6% processing fee charged by credit card companies for credit and debit card payments will be paid directly by customers.
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Credit or Debit Card1 |
E-Check2 |
Cash2 |
Check or Money Order2 |
ACH2,3 |
Direct Transfer or Check2 |
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Bank Bill Pay
Set Up with Bank
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Phone
Live or Automated Telephone
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In Person
District Office
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- Effective January 1, 2026, processing fees apply to this transaction type
- No processing fee applies, subject to change
- Customers must enroll in ACH recurring payment with a Customer Service representative
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If you are making a payment to avoid loss of service or to have service restored, after payment is complete please call Customer Service during regular business hours at (925) 828-8524.
If payment is made outside of regular business hours and you need immediate restoration of service, please contact the after hours emergency number (510) 667-7721. After hours service fees may apply.
Failure to follow the remittance instructions for any method of payment may result in a delayed or rejected payment. It is the customers’ responsibility to ensure payment is received by DSRSD on or before the due date.
Ways to Pay your Bill
Pay Online
Click the link below to pay your bill online. Through our payment portal, customers can sign up for AutoPay, enroll in paperless billing, view bills, and make payments by debit, credit, or bank account using one-time e-checks.
Dublin San Ramon Services District Payment Portal
Effective January 1, 2026, a 3.6% processing fee applies to payments made using credit or debit cards.
Bank Bill Pay
To pay your bill through your bank’s bill pay service, enter your account number followed by your customer number with no spaces or dashes.
Enter the remit address as:
Dublin San Ramon Services District
PO Box 744931
Los Angeles, CA 90074-4931
Pay By Phone
Customer Service
(925) 828-8524
Pay with a Live Phone Call
Customers can pay their DSRSD bill by speaking with a Customer Service representative Monday through Friday, 9:00 a.m. to 4:00 p.m. Payments can be made with debit, credit, or by bank account using one-time e-checks. Enrollment in recurring money transfers (Autopay) from a bank account (ACH) are also accepted over the phone.
Effective January 1, 2026, a 3.6% processing fee applies to payments made using credit or debit cards.
Automated Telephone
To pay your bill by phone after business hours, call the Customers Service phone number and follow the automated prompts. Payments by debit, credit, or bank account using e-checks are accepted using automated telephone; you must have your DSRSD account and customer number ready.
Pay By Mail
Checks and money orders can be mailed to:
Dublin San Ramon Services District
PO Box 744931
Los Angeles, CA 90074-4931
Checks should be made payable to “Dublin San Ramon Services District” and have the account number and customer number written on the check. Include your remittance stub in the envelope. Please do not mail cash.
Pay by Dropbox
Dropbox
Checks and money orders can be placed in the 24-hour drop box in the parking lot on the west side of the District Office (7051 Dublin Blvd., Dublin - next to Big O Tires). Please do not put cash in the drop box.
Checks should be made payable to “Dublin San Ramon Services District” and have the account number and customer number written on the check. Include your remittance stub in the envelope.
Pay in Person
Customer Service Counter
7051 Dublin Blvd., Dublin, CA 94568
(925) 828-8524
Customers can pay their DSRSD bill at the Customer Service Counter Monday through Friday, 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m. Checks, money orders, cash payments, and credit and debit cards are accepted at the counter. Enrollment in recurring money transfers (Autopay) from a bank account (ACH) is also available.
Effective January 1, 2026, a 3.6% processing fee applies to payments made using credit or debit cards.
Sign up for Paperless Billing
Customers enrolled in paperless billing will receive a PDF bill through email. Create an account through our Online Payment Portal to sign up for paperless billing.
Sign up for Autopay
Customers enrolled in AutoPay have their bills paid automatically on the due date directly from their bank account. This free service eliminates the cost of postage and pays your bill on time. You will still receive a statement for your records (Dublin San Ramon Services District bills every 60 days).
To sign up, create an account through our Online Payment Portal or call (925) 828-8524.
Contact Us
Customer Service
7051 Dublin Blvd.
Dublin, CA 94568
In-Person Counter Hours
Monday - Friday
8:00 a.m. - 12:00 p.m.
1:00 p.m. - 4:00 p.m.
Phone
(925) 828-8524
Phone Hours
Monday - Friday
9:00 a.m. - 4:00 p.m.
After-Hours Water or Sewer Emergency
(510) 667-7721
(Alameda County Sheriff Dispatch)
Email
CustomerService@dsrsd.com