People Behind the Pipes

The Utility Billing & Customer Services Representative performs a variety of routine billing, accounting, and financial duties related to customer accounts for water and sewer services. They have frequent contact with the public providing customer services associated with utility payments, requests for service, responding to complaints, and providing information.

Learn more about Carrie Rodriguez.

Accounting Technicians perform tasks such as payroll, accounts payable and receivable, general ledger, purchasing, cash receipts, and utility billing.

Learn more about Amber Barnstead.

The Information Technology Analyst I participates in the planning, development, selection, and design of the District's information systems and has primary responsibility for administering the day-to-day information systems operations; and performs a variety of professional, technical and analytical tasks to support and evaluate the information systems including voice and data communication systems.

Learn more about Zack Ruiz.

Human Resource Analyst IIs coordinate agency benefits, support recruitment, conduct research and analysis, and assist employees with HR-related questions.

Learn more about Michelle McQuiston.

Financial Analysts support the District's budget, rate studies, and financial reporting; implement new financial programs for DSRSD; and conduct research and analysis on a variety of topics, such as accounting, financial planning, cash flow, and investments.

Learn more about Thinh (T) Lucero.

The Senior Information Technology Analyst position plans, organizes, coordinates, and reviews the work of technical staff responsible for maintaining and administer the WAN and LAN network systems; designs, implements, maintains, administers, and monitors the District’s business and Supervisory Control and Data Acquisition (SCADA) network infrastructure; and plans and implements security measures to protect the District’s systems

Learn more about Jonathan Penaflor.

As part of a five-member Board, Director Georgean Vonheeder-Leopold helps set policies, appoints officers, and hires/oversees the District's General Manager. Board Members are elected directly by constituents of DSRSD and are ultimately responsible and accountable to people of the District. Director Vonheeder-Leopold also represents DSRSD with partner groups and membership associations.

Learn more about Director Georgean Vonheeder-Leopold.

Capital Improvement Program Associate Engineers are project and construction managers for engineering projects who plan, design and oversee construction improvements, replacement and repairs to the District’s infrastructure.

Learn more about Karla Hammond.

Assistant Engineers plan and execute construction projects that improve our infrastructure, ensuring reliable services for our customers

Learn more about Ryan Yamamoto.

The Engineering/GIS Technician II implements and maintains the geographic information system, assists in proposed development projects, and provides technical assistance at the Permit Counter. The position reviews development plans, issues a variety of permits, provides technical support on capital improvement projects, and prepares engineering drawings.

Learn more about Roper Macaraeg.

The Senior Engineer for the Planning & Asset Management division provides direction and oversight of the Clean Water programs and the Geographic Information System staff. This mid-management position is responsible for short- and long-term planning, developing and implementing policies and procedures for programs, and coordinates with other divisions to accomplish functions for the District. The Senior Engineer manages interagency projects and initiatives, develops standards for asset management, and provides technical support.

Learn more about Irene Suroso.

Senior Engineers overseeing the Development and Construction Services Division handle design review, permitting and inspection services. This involves reviewing plans for developments, inspecting active construction sites during installation, and overseeing any building improvements that might impact use of water or sewer pipelines. Senior Engineers also coordinate with municipalities, such as the Cities of Dublin, San Ramon and Pleasanton, as well as other agencies and authorities, such as DSRSD-EBMUD Recycled Water Authority (DERWA), Livermore-Amador Valley Water Management Agency (LAVWMA), Dublin Unified School District, and Zone 7 Water Agency. The position requires a lot of coordinating, communication and keeping District standards updated.

Learn more about Jackie Yee.

Utility Billing / Customer Services Field Technicians respond to reports of water leaks, support water meter infrastructure, and interact with customers daily.

Learn more about Ron Pajela

The Water/Wastewater Systems Operator performs a broad range of skilled and semi-skilled duties associated with the operation, maintenance and repair of major water, wastewater and recycled water facilities. It is a multi-skilled position, required to perform a variety of tasks including repair, treatment and process calculations, asset calibration, maintenance, quality control, safety, automation, and problem solving.

Learn more about Cliff McClure.

Water/Wastewater Systems Operators keep drinking water safe by regularly testing the water around the service area.

Learn more about Eddie Gutierrez.

Learn more about Phil Pristia. 

Senior Water/Wastewater Systems Operators plan, coordinate, and implement operations, maintenance, and repair program for major potable water, recycled water facilities, and for major sewer collection systems; provide lead direction to assigned staff; sets priorities and directs the work of assigned staff on a project or day-to-day basis; and perform the full range of work in support of District system installation, inspection, preventive and corrective maintenance and repair activities, including heavy equipment and stationary and mobile equipment operation.

Learn more about Matt McGrath.

Water/Wastewater Systems Supervisors organize and provide direction and oversight of the operations, maintenance, and repair programs for potable water and recycled water facilities or for sewer collection systems; provide supervision to assigned staff; and ensure that division operations and maintenance functions meet applicable laws, regulations, and District policies. Learn more about Dan Pettinichio.

The Laboratory Technician performs a variety of routine to complex duties in support of the Laboratory and Technical Services division including collecting of samples, performing field and laboratory chemical and biological tests on various matrices including potable and recycled water, wastewater, and industrial wastes, and assisting with investigations to determine and mitigate system problems.

Learn more about Irene Ceballos.

Mechanics ensure that District equipment, including vehicles, trucks, generators, and more, are functioning properly.

Learn more about Jimmy Perez.

Environmental Compliance Inspectors (Pretreatment) inspect industrial, commercial, and municipal activities to make sure that their waste disposal and discharge practices comply with regulations.

Learn more about Kapil Mohan.

Clean Water Programs Administrators plan and coordinate water conservation, pollution prevention, cross connection, backflow prevention, and recycled water compliance programs.

Learn more about Stefanie Olson.

The Environmental Health & Safety (EHS) Programs Administrator develops, monitors, executes, and administers the District's environmental health and safety programs in compliance with federal, state, and local safety, health, and environmental regulations, as well as industry standards.

Learn more about Dave Peters.

>Senior Wastewater Treatment Plant Operators control and operate the District’s wastewater and water recycling treatment plants including SCADA and ultraviolet systems.

Learn more about Anna Garcia.

Learn more about Derrick Pearson.

Instrumentation, Controls, & Electrical Supervisors are responsible for overseeing the installation, maintenance, & repair of all electrical, electronic, control systems, & telemetry equipment.

Learn more about Nathan Murphy.